View the sample below and see if you can identify the formatting touches we included using only what our keyboard provided:
GARY JOHNSON
5401 68th Street
Lubbock, TX 79424
Phone: 555-555-5555
Email: garyjohnson3855@yahoo.com
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CAREER PROFILE: SALES
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15+ Years of Experience in All Sales Activities, with Consistent Success in Meeting Business Growth and Client Relationship Goals; Work Effectively in Non-Supervised Environments Requiring Frequent Travel
>> Solutions-focused professional able to increase sales and client bases through persistence, persuasion, and fulfillment of clients’ needs. Effective communicator and presenter; strong research and analysis skills. Over 10 years in working with high-profile clients within the Lubbock area. Fluent in Spanish.
>> Core competencies include: New Product Introduction ** Consultative Sales Approach ** Customer Needs Assessment ** Client Relationship Development ** Product Analysis – Evaluation ** Sales Development Life Cycle ** Traditional & Online Research Strategies ** Prospecting & Lead Generation ** Relationship & Solutions Selling
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PROFESSIONAL EXPERIENCE
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Sales Representative – Wood Flooring Specialists – 1996-Present – Wood flooring installation business.
Manage all business development activities, including prospecting/cold calling, lead generation and qualification, product presentations, and overall client service. Sell services to homeowners, business owners, and public institutions. Create and implement marketing strategies to build business, establishing and sustaining strong client relationships. Travel frequently to deliver on-site presentations and client projects.
SELECTED ACCOMPLISHMENTS:
++ Expanded business from Lubbock-only territory to region that includes Eastern New Mexico, southern Oklahoma, and most of Texas. Grew client base from average of 3 to 16 per month.
++ Gained experience and skill in working with high-profile clients, including local physicians and government leaders. Consistently met and exceeded client expectations, leading to repeat/referral business.
++ Demonstrated persistence and high tolerance for overcoming rejection through efforts in increasing sales for start-up company. Excelled in convincing clients of product/service benefits.
Sales Representative – Ace Tile & Marble – 1985-1996 – Tile and marble product/service business.
Launched start-up distributorship, selling tile and working with homeowners, contractors, architects, and designers to specify products. Handled all phases of sales cycles, from prospect identification to closing and follow-up activities, with emphasis on consultative selling and relationship building.
SELECTED ACCOMPLISHMENTS:
++ Secured several lucrative projects for Accent, including largest job for Interceramic (largest North American ceramic tile manufacturer) involving 480,000 sq.ft. Sheraton hotel (6-figure sale). Developed repeat business with builders, architects, and designers.
++ Gained expertise in product knowledge to drive sales growth, providing client recommendations that led to satisfaction and referral business.
>> Additional positions include Personnel Director with the Marriott Hotel and Owner of XYZ Service. For the Marriott Hotel, implemented Employee Relations and Spanish-Speaking programs to improve relations and service. For XYZ Service, grew customer base through on-site visits to businesses.
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PROFESSIONAL DEVELOPMENT
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ASSOCIATE OF ARTS IN MANAGEMENT
South Plains College – Lubbock, TX – 3.5, Major Studies
LANGUAGE SKILLS
Fluent in Spanish and English
COMPUTER SKILLS
Microsoft Office applications, Internet research
COMMUNITY INVOLVEMENT
Volunteer to support Boy Scouts and local church organizations
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